UNITE Glossary · Enterprise AI, Vertical AI & Knowledge Platforms

AI Agent

An AI agent is a software system that perceives its context, decides on actions, and carries them out toward a goal, often using external tools and data sources and adjusting its approach based on what it observes.

An agent is the unit of agentic AI. It has a goal, a way to take in information, a set of actions it can perform, and logic that chooses among them. Some agents work alone. Others coordinate as a team, each handling part of a larger task.

The value of an agent depends on its judgement and its boundaries. A capable agent that cannot explain its reasoning is hard to trust in a professional setting. A well-built agent leaves an audit trail.

Agents are how AI stops advising and starts doing.

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