Innovation
Axibra helps organizations grow their innovation capability — across the whole company, not in one team.
See how it worksThe key metrics for growth represent the key metrics you will need to focus on to ensure that you can get your innovation off the ground.
The package
The case
As you develop your innovation idea, you need to work with metrics that allow you to focus on learning – hence their name «learning metrics». In Stage 4, we need metrics that help us focus on growth – the «growth metrics». The UNITE Key Metrics for Growth helps you understand which metrics to focus on as you build your business.
The mechanics
The UNITE Key Metrics for Growth outline the three main categories of growth metrics: sales, customer, and financials. Within sales, we want to optimize customer conversion and retention, monthly revenue, and the customer acquisition cost (CAC). For customer metrics, we are thinking about what the total number of customers are, whether they are continuing to use your services regularly, what their lifetime value is (CLV = frequency of order times value of order), average revenue per user (ARPU), and the likelihood that they will recommend you to a friend. For financials, we want to focus on how fast we are going through money, operational efficiency, and profitability. In addition, the download package covers why the traditional project-management metrics do not work in an innovation context, and what to use instead.
The purpose
What is the goal of the model?
Focusing on the things that matter. Measuring, experimenting and optimizing is just as important in Stage 4 as in the earlier parts of the process. Get everyone on your team on board with focusing on the things that matter and leverage data to make more informed decisions.
Beyond the download
The PDF is yours to keep. But a model changes something only when it touches the work — and that is what Axibra does with it. The model becomes the structure your decisions are made in, and every outcome stays traceable back to the input it came from.
In practice
For years we applied this model by hand, in client engagements. It now runs inside Axibra.
Axibra helps organizations grow their innovation capability — across the whole company, not in one team.
See how it worksAxibra closes the infamous gap between strategy and execution, and carries a transformation through to delivery.
See how it worksThousands of organizations leverage the UNITE models — these are some of them …
By subject
From here on
Axibra is where these models run. It carries a decision through to the work that follows it, and keeps every result traceable back to the input it came from. If you would rather start with a conversation, we are one call away.
Strategy does not fail in the thinking. It fails in the handover.
Stefan F. DieffenbacherFounder & Managing Director of Digital Leadership
